[ For detailed information on shipping, visit our Shipping & Returns page. ]
When your order begins its journey to you, you'll receive a shipment confirmation email containing a tracking link.
Orders ship between 1-3 business days of the order date. Transit time [U.S. only] averages 1-3 days (almost all orders are shipped via USPS Priority Mail). International orders often take up to 4 weeks to be delivered. Sorry, at this time we do not offer expedited shipping services.
We recommend shipping to a secure, attended location. Unfortunately in this scenario we cannot assist in recovering your package, but in this situation we've found that the package is almost always being held at your local post office. We recommend getting in touch with your mailman if possible, or paying a visit in person to your post office. In rare circumstances, the package will get returned to us, in which case we can issue a refund or offer redelivery.
International countries we currently ship to are: Canada, Australia, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Mexico, Portugal, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Kingdom. If your country is not on this list and you would like to place an order, please contact us.
Unfortunately we have no way of knowing if international orders will be charged customs fees. We are not personally involved with international customs and do not collect any fees, and therefore are not responsible for any customs fees that may be incurred.
Absolutely. All transactions are secure and encrypted and we don't store any of your payment information.
We accept all major credit cards - Visa, MasterCard, American Express and Discover. You can also pay using PayPal.
Yes! Select items are eligible for gift wrapping — if an item is eligible, there will be an "Add gift wrap?" check box below the add to cart button. You can also include a gift receipt with a personal note instead of/in addition to gift wrap. On the shopping cart page (before you begin the rest of checkout) is a checkbox to indicate you'd like a gift receipt, and a text box where you can include a note to the recipient.
We always welcome emails about products that you'd love to see sold on LEIF, whether it be your own or otherwise. Please email us at email@example.com.
Yes! However, if you're going to use our images, you must link back to our website. That being said, we love and appreciate any and all blogs that choose to feature our products!
We don't. LEIF is an online-only shop - at least for the time being! We do have an office located in Greenpoint, Brooklyn, so if you're in the area and would like to arrange to see an item in person, feel free to contact us to make an appointment.